There will be a delay in processing of certificates due to system upgradation : Inconvenience caused is regretted.
New  FSSAI has implemented a system of validating through OTPs. While processing your Customer Service Champs will collect 4 - 5 OTPs from you.
REFUND POLICY
We follow a NO REFUND POLICY

It is hereby expressly provided that where client requests for cancellation / refund of fees after 24 hours of making payment or processing of his application whichever is earlier, no refund claims will be entertained. decision on refunds taken by our company shall be final & binding upon the client. Under No Circumtances refund amount will exceed 50% of the amount paid by the client.

Note 1 : Non delivery of services on account of any deficiency in document and / or not sharing of OTP(ONE TIME PASSWORD) or any other shortcomings or non cooperation from client side which renders delivery of services impossible on our end shall not be treated as 'failure of delivery of services from our end'. No refunds shall be available in such cases as there is no lack of performance on our end.

Note 2 : As per our Company's Policy Refund determination and initiation of refund takes 12 - 15 Working Days. After Refund is initiated bank takes 5 - 7 working days for credit of the amount to the client's bank account.

Note 3 : By submitting his application on this website, client provides his free consent and all terms & conditions are accepted by the client.